Australia’s Media Entertainment and Arts Alliance has called on the privacy commissioner to investigate the circumstances of the “unforgivable” hacking of a journalist’s phone data.
On Saturday the Australian published leaked emails that detailed how a day after Fairfax journalist Natalie O’Brien revealed a serious data breach by Vodafone in 2011, there were discussions at Vodafone about unauthorised access to her call charge records and text messages.
The company admitted on Sunday that O’Brien’s phone was accessed by an employee. The company claimed this was done for “privacy reasons” and to determine if criminal behaviour had occurred. It denied engaging in any “improper behaviour”.
The company said in a statement it had commissioned a top accounting firm to investigate the incident, which found there was “no evidence” Vodafone management had instructed an employee to access O’Brien’s phone records.
On Monday MEAA chief executive officer Paul Murphy said the breach was shocking and called on the Office of the Australian Information Commissioner (OAIC) to investigate the circumstances. He also called on Vodafone to release the details of the internal investigation into the breach.
“I was shocked that such a flagrant breach would occur, and then apparently be covered up,” he said. “It’s absolutely outrageous behaviour on Vodafone’s behalf.
“Every journalist everywhere in the world understands that if they receive information in confidence they have an obligation to keep that in confidence. For a telecommunications company to engage in this sort of breach is unforgivable.
“The privacy commissioner should investigate this. We’re also writing to Vodafone stating our obvious disgust and concern about what’s been uncovered … and urging them to make public material about the breach.”
100s of Virgin Media customers hit by handset repair glitch, telco admits
Clusterf*ck? Pissed-off punters left without phones for weeks
Virgin Media has admitted to The Register that hundreds of its mobile customers were left without their handsets for weeks due to a “glitch” with its repair service.
The company has also confessed to us that it was yet to process roughly 100 outstanding repairs for its frustrated subscribers, some of whom have been complaining about the gaffe since late March.
One of our readers who flagged up the blunder to El Reg labelled Virgin Media’s processing system failure “a major clusterfuck”.
We’ve also heard that the mobile wing of Virgin Media, which is owned by US cable giant Liberty Global, had told some of its customers that a flaw in its new system had prevented the firm from being able to exchange any returned handsets.
The cockup appeared to have begun in late March, according to gripes from readers and a number of customer forum posts, such as this one here and this one here:
I sent my phone back for repair (in the return pack virgin send out) on the 27 March (booked the repair online on 26 March), it had not been charging properly. It is still in warranty.
Phoned customer services on 7 April, they said it had been caught up in a backlog due to the system update and should be with me within a week. A week passed, I called again on 15 April to be told its still not even been looked at, they confirmed that it was with the repair team, but that they could give me no indication of when I would get it back.
I was told by the manager that I spoke to (Damien) that he would look into it and call me back later that day, he didn’t call me back that day, or since. It has been 3 weeks and 3 days now, I still don’t have my phone back and am none the wiser as to when I will get it back.
US telecommunications giant Verizon has agreed to buy AOL in a deal worth $4.4bn (£2.8bn).
Buying AOL will broaden the amount of advertising Verizon can sell and will increase video production.
AOL owns websites such as the Huffington Post, Techcrunch, Engadget, Makers and AOL.com.
Verizon, like UK peers BT and Vodafone, is trying to become more of a one-stop shop for internet services and entertainment.
AOL, famous for posting compact discs for its services through thousands of letterboxes in the 1990s, still has two million customers for its slower dial-up internet service.
It also became memorable for its messaging service, which would greet users with an audio clip that would cheerfully announce “you’ve got mail!”.
Telecom to give full pay for first 16 weeks of maternity leave and 100% of salary for shorter working week upon return to work in bid to keep women staff
Vodafone is boosting its maternity pay policy worldwide to retain key women staff.
Vodafone is boosting its maternity pay policy worldwide to retain key women staff. Photograph: Alamy
Vodafone is to become one of the first multinationals to introduce a worldwide minimum level of maternity pay, it announced on Friday.
It will offer women 16 weeks of fully paid maternity leave, plus full pay for a 30-hour week for the first six months after their return to work.
Chief executive Vittorio Colao said the policy would help more than 1,000 female staff every year in countries with little or no statutory maternity care.
Vodafone announced the policy as it revealed analysis commissioned from KPMG showed global businesses worldwide could save $19bn (£12.5bn) a year by providing 16 weeks of fully paid maternity leave.
Recruiting and training new employees to replace women who leave the workforce after having a baby costs $47bn – far higher than the $28bn cost of the extra benefits, it found.
Colao said: “Too many talented women leave working life because they face a difficult choice between either caring for a newborn baby or maintaining their careers.
“Women account for 35% of our employees worldwide, but only 21% of our international senior leadership team. We believe our new maternity policy will play an important role in helping to bridge that gap.
“Supporting working mothers at all levels of our organisation will ultimately result in better decisions, a better culture and a deeper understanding of our customers’ needs.”
UK-based Vodafone employs around 100,000 people in 30 operating companies across Africa, the Middle East, Asia, Europe and the US.
Vodafone said the new policy would be in place by the end of this year.
Celebrate Chinese New Year in London with our guide to this year’s best events, eateries, places to stay and activities in the capital.
Chinese New Year is, no doubt, one of the largest celebrations in the lunar calendar; and, outside of Asia, London holds the biggest gatherings.
Each succeeding year is named after 12 animals, starting again once all 12 animals have been observed and 2015 marks the Year of the Sheep – falling on the 19th February. The last Year of the Sheep was in 2003 and before that, in 1991. People born in this year are said to be kind hearted, clever, polite and compassionate. According to this guide, celebrities who were born in the Year of the Sheep include Matt LeBlanc, Chow Yun-Fat, Claire Danes, Nicole Kidman and Julia Roberts.
So, what’s happening in London to celebrate Chinese New Year?
In a little under a week, thousands of tourists, locals and members of the Chinese community will arrive in London to wish each other “Xin Nian Kuai Le” – Happy New Year in Mandarin.
Ireland’s World Cup win over West Indies surpassed their toppling of England four years ago and will make their Pool B rivals “very nervous”, according to Graeme Swann.
Ireland chased 305 to beat the Windies by four wickets with 25 balls left in their opening match in Nelson.
“This is a better victory than the one against England four years ago,” said former England spinner Swann.
The start of the New Year is a good time to reflect on the year past and to make a new start, whether in your career, your relationships or your health. Post these quotes in areas where you can see them as the year starts and keep them in mind throughout the year to help inspire you to make next year the best ever.
Quotes for your career.
If you are considering changing careers in the new year, or if you want to advance in your current career, there are many quotes that will inspire you to do what is necessary to achieve those goals. Once you have established the career goals you hope to reach this year, post these inspiring quotes in conspicuous places so that you see them often. They will help you focus on your goals and work toward success.
“One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.” –Jeff Bezos, CEO of Amazon
“A dream doesn’t become reality through magic; it takes sweat, determination, and hard work.” –Colin Powell
“A person who never made a mistake never tried anything new.”–Albert Einstein
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.” –Steve Jobs
“Never continue in a job you don’t enjoy. If you’re happy in what you’re doing, you’ll like yourself, you’ll have inner peace. And if you have that…you will have had more success than you could possibly have imagined.”–Johnny Carson
After killing of over 130 kids and 9 teachers, Pakistan is still coming to terms with this tragedy.
Pakistani school attackers ‘were told to kill soldiers’ after massacre of pupils
Newspaper reports details of phone calls between attackers and their handlers, who are thought to be hiding in Afghanistan.
A protest is planned for Thursday evening outside the Red Mosque in the heart of Islamabad, a bastion of militant sympathy that was the scene of deadly siege in 2007 between security forces and followers of radical clerics who had attempted to impose Taliban-style morality policing on the capital.
November 20th is Revolution Day in Mexico. The day commemorates the beginning of the Mexican revolution that ran from 1910 to 1920. The revolution was begun by the arm struggle against dictator/president José de la Cruz Porfirio Díaz Mori called for by Francisco Madero.
The holiday celebrates the social upheaval of 1910 and that which emerged as the current form of government in Mexico. Much like the American Civil War shaped the modern United States, the Revolution of 1910-1920 shaped the following century of the fundamental direction of Mexico.
Shares in Portugal Telecom have jumped following a €1.2bn (£940m) bid by the Angolan president’s daughter. Isabel dos Santos has offered €1.35 a share for Portugal Telecom, which is controlled by Brazilian telecommunications group Oi. The company described the bid as inopportune, ill-timed and inappropriate. Making calls to Portugal cheap. Her move is an attempt to derail a €7bn offer for Oi’s Portuguese assets by French company Altice. Oi is still considering the offer made last week by Altice, which is controlled by Franco-Israeli billionaire Patrick Drahi. Continue reading the main story ISABEL DOS SANTOS Isabel dos Santos The eldest daughter of Angola’s president is Africa’s first female billionaire. Africa gets ‘female billionaire’ Altice already owns two small cable companies in Portugal and buying the assets of the former state-owned monopoly would help it compete with rivals Vodafone and Optimus.